Complaints book

Fecha: 21/11/2024

To submit your claim, you can fill out the form below or download a printable version, which you must fill out, then scan and finally send it to the email. ernesto@singularlc.com.

Razón Social: VIENTOS NUEVOS S.A.C RUC number: 20604783845.

1. Identification of the complaining consumer

First name

Last name

Name of father, mother or guardian (in case you are a minor)

Phone number

Address

Department

Province

District

Type of identification document

ID number

2. Identification of the contracted good

Type of contracted good:

Product Service

Reclaimed amount

Description

3. Detail of the consumer's claim and request

Claim type:

Claim: Dissatisfaction related to products or services. Complaint: Dissatisfaction not related to products or services or discomfort or discontent regarding customer service.

Detail

Request

4. Observations and actions taken by the provider

Description of actions taken by the provider

* The formulation of the claim does not prevent resorting to other means of dispute resolution nor is it a prerequisite to file a claim. complaint to INDECOPI.

* The supplier must respond to the claim within a period not exceeding thirty (30) calendar days, and may extend the period up to thirty (30) days more, prior communication to the consumer.

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Complaints book

1. Identification of the complaining consumer

2. Identification of the contracted good

3. Detail of the consumer's claim and request

4. Observations and actions taken by the provider

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